Local tax:  beginning on 1 January 2014, a local tax will be introduced in South Tyrol/Südtirol. The local tax of € 2,00 per guest and per night is payable only upon departure and is listed separately on the invoice. Children and adolescents under 14 years of age are exempt from levy.

Important Hotel Information:  The daily rates are per person and per day, and include our special Gourmet Plan and all Sonnenberg amenities.
The flat rates for week-long stays are for stay from Saturday to Saturday, and are per person (incl. our special "Pamper Yourself" Plan).

Types of Payment: payment in cash, by check, or credit card (Visa and Mastercard) as well as with EC card.

Dogs: dogs only if agreed upon in advance (per day, without food: € 20.00).

Cancellation: if you cancel your stay at least two months prior to your scheduled arrival, you will not be charged any cancellation fees. When canceling between two and one month prior, we will retain the advance payment as the cancellation fee. If you cancel less than 50 days, we must charge you 50% of the total cost of your stay.

Arrival and Departure Times: on the day of your arrival, your rooms will be ready for you starting at 2:00 p.m. On the day of your departure, we request that you vacate your rooms by 10:30 a.m. Guests traveling by train will be picked up at the Franzensfeste/Fortezza train station free of charge.